RapL gives you the training tools to deliver customer excellence training to diverse workforces with different learning techniques. Our push notification solution delivers on-the-job reminders to your frontline teams.
RapL technology helps you build core competencies through regular training
and reinforcement for your services, front desk, housekeeping, and other
teams:
SOPs on cleaning and maintenance & safety protocols
Sales & Customer Service process – Prompt customer service, upsell of services
Customer complaint handling – consistent and sensitive response to customer issues and complains
Communication and soft skills that represent the brand and culture of the organisation
Housekeeping
Aim for the highest standards
We know how important standards are in the hospitality industry. RapL helps you to set the bar high with regular reinforcement of hygiene and customer care standards.
We know that a high level of knowledge and expert sales skills are impossible to master in one-off, periodic training commonly found today in the auto industry.
RapL's model of personalized, mobile-first micro-learning with specific scenario-based learning empowers automotive sales people to master their role, while simultaneously improving sales outcomes and customer satisfaction.
Workplace Safety
Keep your customers and employees safe
Use RapL to teach new employees about your health and safety practices and use reinforced regular knowledge libraries to top up learning.